Bridges Counseling Connections

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  Jennifer Saavedra

  8 months ago

  The intake was smooth and I was easily matched with a therapist. We met weekly for a few months, and then I cancelled a session due to a death in the family. During those sessions, I felt like my therapist talked a lot more than listened and could tell through the body language he was not invested in the sessions. In addition, starting and ending sessions early, it was beginning to be obvious. I had not given up and thought about getting matched with another therapist until it became obvious Bridges did not have interest in my therapy. I called and recommended they follow up with clients especially after they call cancelling due to a death. The lady on the other end said "oh does that mean you want to end your sessions." Do better Bridges! You are dealing with humans.

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  Britany White

  2 months ago

  Absolutely love the staff. Im so thankful for everyone who I have talked with. Therapy is so important, and this group of people are so wonderful.

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  A Evans

  2 years ago

  I've been a client for several years. I have great respect for the staff & my therapist. They are accommodating and the waiting room is spread out & roomy so you're not bunched together like a can of sardines. I enjoy the extras they add, like the gorgeous plants, calming diffusers, light music...I love this place. I look forward to my appointments.

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  Jesse Ekstrand

  a year ago

  Buyer beware. Clinic requires two visits that are starting at at least $450 each prior to deductible being met. They are not very good at returning calls or reaching out to you for scheduling. I had previous history of medication, but it was disregarded

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  Cassy Libra

  3 years ago

  I’ve been coming here for a few years now and used to say I loved this place. However, what I really loved are the providers I found here both of which have left this agency now for different reasons for each but both reasons are basically related to administration incompetence. I think that the poor administration & billing staff has caused them to lose great providers and I am now just fed up with the issues here and very upset with how I have been treated since my last provider for medication management left just last fall 2022. I was once billed incorrectly and had to call back several different times and talk to several different people to get it resolved. I also was told very suddenly on the day on my appointment that my insurance would not cover me for seeing 2 different providers at the same office in one day (I was seeing both my therapist and a psychiatrist for medication management). I had been here for years and was never told that before and I feel like this would be important information to tell clients when scheduling. These were both minor issues I overlooked when I had 2 providers I loved here but now that my therapist is relocating and with the issues I’ve had with the new psychiatrist here, I will never be returning here! When my last psychiatrist left Bridges it was very suddenly where I was only notified the day before my appointment and then had to schedule with a new provider at the office. The new provider has been a bit rude in the first visit and then again in the second visit where she refused to re-prescribe me depression medication I was previously on until I got some labs done for her (even though I have had labs many many times that never show any kind of problem they are always “normal”) She requested I do the labs during our visit in early December and before I was to see her again in January. Well being someone with Depression and ADD, I struggle with staying on top of tasks and even leaving my house some days and especially have trouble during the holidays. So I procrastinated on the labs knowing that I want to go look for a new provider outside of Bridges anyways, up until I realized I am about to run out of medication. So I make a follow up appointment to just refill my current meds to hold me over and she outright refused to see me or write me a refill prescription because I didn’t do the labs requested (however the labs were not even requested in order to continue current meds? they were requested to be done before being given new meds). I have seen several providers in the past where issues like this has happened (I forgot to get the labs requested or even forgot to make an appointment) and I have always been able to get a refill on current medications to prevent the dangerous health reactions that can occur when suddenly stopping mental health medication. I am shocked by the level of callousness that I am being treated with by this new provider and the front desk staff in not caring about protecting my mental health. Not sure what I am going to do to get my necessary medications probably have to visit an emergent care but I know one thing for sure I will never be returning here!

Reviews from Google. Last updated May 3, 2026.