MHC Healthcare Counseling and Wellness Center

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  Christiana Pluma

  4 months ago

  Horrible place. I was aupset anf my new casemanager called. When I started having melt down and complaining of my last caseworker who when I called in crisis she doesnt call back and she places wrong notes in her profile. then she got irritated and said she tried to call me 3 times I said when I I asked if he called my husband he said yes. My husband and I look up the number nope nothing and got upset that we told her on her lie. This place is horrible. I love how my therapist at the wilmot location like to look at to watches ⌚️ while he talks to and tries to get me to cancel appointments. Im so tired I had to switch my dr. So that I can find out why I'm losing weight and I cant eat and lost over 70lbs. Need help and it's only for the rich.

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  Tiani Benedetto

  a year ago

  Had a tele med apt today at 9am. I did not receive anything whatsoever for a login to WebEx was on hold for 24 minutes, ganger got on the phone and said oh well we can do this apt for a later date but not today while my apt was scheduled, invalidated my time nor cared I had to not pick up my 2 year old son from his dads on time because of my apt, but the wya she said oh well sorry like she didn't give A DAMN ! what a shame I told her do not call me anymore take my name away from services . I don't wish to talk to you any longer. Also I feel racially discriminated against. MHC WELLNESS CENTER BEHAVIORAL HEALTH DESERVES 0 STARS FOR THIS . UNPROFESSIONAL AS HELL I WILL FILE A GRIEVANCE ON THIS LADY WHO DIDN'T GIVE A FLIP ABOUT ME .

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  Zach Reynolds

  a year ago

  Do not let them assign you Karen Modrzejewski. She will ask if you were abused and then call you a liar and then cancel your appointment in the middle of the appointment of you insist that you are not one

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  Kimberly Benson

  a year ago

  Wonderful team very patient and understanding

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  Ryan Brandon

  a month ago

  I was referred here by my doctor, and the entire experience has been incredibly frustrating from start to finish. First, just trying to get someone on the phone was a nightmare. I spent hours navigating their phone system, and it took nearly 4 hours just to reach someone to schedule an appointment. When I finally did, the earliest availability was three months out. After waiting those three months, I showed up to the location listed on my referral—only to find out it was the wrong office. I then had to drive across town to the correct location. I tried calling ahead to let them know I’d be late, but of course, no one answered. When I finally arrived, I was already 20 minutes late, partly because the buildings are very poorly labeled. I spent an additional 15 minutes just trying to locate “Building B.” The design of the complex seems to prioritize aesthetics over basic functionality, which only added to the confusion. Despite everything, when I got there, my appointment was canceled. I explained the situation, but the staff showed no understanding or willingness to help. Overall, this was a very disappointing experience. Between the lack of communication, confusing layout, and unhelpful staff, I will not be returning. I’ll be switching providers and taking my care elsewhere I wasn’t asking for much. This was my first time seeking counseling, and it was not a supportive or holistic experience. Waiting months—MONTHS—to be seen is unacceptable. I was hoping for care that felt patient-focused, but instead it came across as impersonal and business-driven. The lack of phone access is just the icing on the cake. You’d likely spend less time finding a provider who actually cared and worked with you then coming here. As someone who helps others find primary/specialized care, I will not be referring anyone to this organization. Do yourself a favor and avoid this place.

Reviews from Google. Last updated May 7, 2026.