Question 1

What treatments does 34 Mark West Springs Road Care Center offer?

Accepted Answer

34 Mark West Springs Road Care Center in Santa Rosa provides Transcranial Magnetic Stimulation (TMS) and ketamine therapy for treatment-resistant depression, anxiety, and other mood disorders.

Question 2

How do I know whether TMS or ketamine is right for me?

Accepted Answer

A clinical evaluation with the care team determines the best option based on your diagnosis, treatment history, medical history, and symptom severity. TMS is frequently recommended for patients who have not responded to antidepressant medications. Ketamine may be considered for rapid symptom relief in certain cases. Call +1 707-541-7900 to schedule an evaluation.

Question 3

What can I expect during a typical TMS session?

Accepted Answer

TMS sessions are outpatient and noninvasive. You will sit in a chair while a magnetic coil is placed near your scalp; the session usually lasts about 20–40 minutes depending on the protocol. Treatments are typically administered five days a week for 4–6 weeks, though exact duration varies by plan.

Question 4

What does a ketamine treatment session involve and how long does it take?

Accepted Answer

Ketamine therapy may be given as an IV infusion, IM injection, or other medical routes depending on the program. A single visit typically involves preparation, treatment, and monitored recovery and can last 40–90 minutes. A typical course often consists of multiple sessions over 2–4 weeks, but protocols vary by patient.

Question 5

Are there common side effects or risks for TMS and ketamine?

Accepted Answer

TMS side effects are usually mild and include scalp discomfort or headache during or after treatment. TMS is not recommended for people with certain implanted metallic or electronic devices in or near the head. Ketamine can cause dissociation, dizziness, nausea, elevated blood pressure, or perceptual changes during and shortly after treatment; monitoring is required. Discuss medical history and current medications during your evaluation.

Question 6

Is treatment covered by insurance and what are my out-of-pocket costs?

Accepted Answer

Many insurance plans cover TMS when deemed medically necessary; coverage for ketamine varies. Coverage, copays, deductibles and prior authorization requirements differ by plan. Call the clinic at +1 707-541-7900 or your insurance provider to verify coverage and possible out-of-pocket costs. The clinic can assist with benefits verification.

Question 7

How do I schedule, change, or cancel an appointment?

Accepted Answer

Appointments are recommended and can be scheduled by calling +1 707-541-7900 or via the clinic website. If you need to reschedule or cancel, please call the clinic as soon as possible so staff can assist and offer the slot to other patients.

Question 8

Where is the clinic located and what are your hours?

Accepted Answer

The clinic is located at 34 Mark West Springs Road, Santa Rosa, California. Hours are Monday–Friday, 8:00 AM–5:00 PM. The clinic is closed Saturday and Sunday. For directions or more information, visit https://www.sutterhealth.org/find-location/facility/34-mark-west-springs-road-care-center-1043247042 or call +1 707-541-7900.

Question 9

Is the facility accessible and what amenities are available?

Accepted Answer

Yes. The clinic offers a wheelchair-accessible entrance, accessible parking, and accessible restrooms. A public restroom is available. Appointments are recommended. Payment options accepted include credit cards, debit cards, and NFC mobile payments.

Question 10

What should I bring and how should I prepare for my first visit?

Accepted Answer

Bring a photo ID, insurance card, a list of current medications, and any relevant medical records. For ketamine treatments, arrange for a responsible adult to drive you home if advised by staff. For TMS, you can typically drive yourself. Follow any pre-visit instructions provided when you schedule your appointment.

34 Mark West Springs Road Care Center

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