Cantera Psychiatry

Location

• 

  TxTank Anzaldua

  3 months ago

  Dr. Ansbro (office)Billing representative Jennifer is so unqualified and ver very unprofessional! She has no business in this field. Especially when it's concerning a bill. I am so disappointed and very unsatisfied with this practice. They need to be shut down immediately! How can a representative say welll then dont pay the bill then ! When you are trying to get it resolved. What a joke this place is !

• 

  JandM

  a year ago

  I cant say enough good things about NP Jennifer Hill. The only reason I’m giving this practice 3 stars is because she used to be at this practice, however she has moved to Dia Health in Boerne and I have continued to follow her there. As a psychiatric mental health nurse practitioner, she has been an incredible support in my mental health journey. From the very first appointment, she made me feel heard, respected, and genuinely cared for. She takes the time to really listen and understand what’s going on, and the treatment plan we’ve developed together has been thoughtful, personalized, and effective. She’s extremely knowledgeable, compassionate, and approachable — everything you’d want in a mental health professional. I especially appreciate how she explain medications and options clearly, never rushing me, and always making sure I’m comfortable with next steps. The combination of clinical expertise and authentic empathy makes Jennifer Hill stand out. I truly feel like I’m in good hands and highly recommend her to anyone seeking mental health care.

• 

  Michelle De Hoyos

  6 months ago

  I was referred to Dr. Ansbro by my therapist while seeking care for my eating disorder. As a member of the LGBTQ+ community, I hoped that Dr. Ansbro would be understanding and supportive. I have a history of intensive treatment for my eating disorder, including IOP, partial hospitalization, and residential programs. My time in residential treatment was traumatizing: the facility was not trauma-informed, and I felt violated within the first 24 hours. I left early, desperate for help, and scheduled an appointment with Dr. Ansbro to continue treatment while searching for a program better suited to me. Unfortunately, I was met with snide, condescending behavior. Dr. Ansbro accused me of being non-compliant and claimed other physicians said I had stopped taking all medications, an assertion that was completely false. In reality, medication changes were directed by Dr. Ansbro and other doctors due to serious side effects I experienced. During the appointment, Dr. Ansbro judged me harshly, criticized my self-soothing, accused me of poor self-care, and ultimately refused to continue treating me. Quite frankly, I do not understand how this “doctor” is even in the field of mental health. At a time when I was desperate for support for my eating disorder, I was made to feel shamed, dismissed, and unsafe. I strongly recommend seeking a different psychiatrist. I was fortunate to find a doctor who truly listens and prioritizes both mental and physical health. Dr. Ansbro is awful and not that provider. I would give zero stars if I could.

• 

  Courtney James

  a month ago

  I’ve tried lots of practices and this one is the most transparent, most open, most welcoming and most reliable. I’d recommend Dr Ansbro and the Cantera office to anyone.

• 

  Abigale Lindsey

  8 months ago

  I've been with cantera psychiatry for two or three years now, but recently my doctor left the practice and I was assigned to "Doctor" Ansbro...I'm on lithium because I have Borderline Personality Disorder, and she disregarded all of what my psychiatrist said and told me she was going to discontinue my lithium. To be more specific, I take the lithium so I don't have suicidal ideation several times a day(passing thoughts with no intent) so concerned, I told her this and asked what else we could try instead of the lithium for my suicidal thoughts, and she says "oh, well if you're having so many suicidal thoughts then call 911". I've been with a lot of psychiatrists but never have I seen a doctor in the mental health field that is so blatantly unempathetic. She doesn't care about patients, especially the more complex cases like myself. Now, I do have a bit of a temper so after that I just had to hang up so I didn't say anything that could make them terminate me as a patient, and then I called their office to try and make an appointment with someone else to go over next steps. I was told they could get me in with someone else today, December 4th, but when I didn't get a notification like I usually do on my phone before the appointment I decided to call and make sure they didn't forget. I was then told my appointment was scheduled for the first of December not the 4th, but when I scheduled my appointment I double checked that I had the right date and time. And so they scheduled me for the 9th. I said that was fine, and then she says "actually we terminated you as a patient we sent you a letter". I got no letter, no heads up, no medications to even last me to the next month, and no explanation as to why. Now I have one week to find someone who can see me. Which nowadays is impossible. So I will be going through medication withdrawal now and will probably end up in the hospital. So thank you cantera psychiatry for treating me and others like we aren't human and don't matter.

Reviews from Google. Last updated Aug 17, 2026.